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Our policies

How to provide content, how to use our services and data

Terms of Agreements for Content Providers

OpenAIRE harvests bibliographic metadata records and Open Access articles full-text from content providers with a view to carrying out text-mining techniques.  This template describes in detail the Agreement for Content Exchange between OpenAIRE and external content providers e.g, consent for re-use of metadata, provisions ensuring quality of service, licensing the enriched metadata.  

Code of Ethics for OpenAIRE AMKE

OpenAIRE A.M.K.E. is a non-profit partnership, whose aim is to ensure a permanent presence and structure for a European-wide national policy and open scholarly communication infrastructure. Our code of ethics outlines the mission and values of the organization, how we approach problems, the ethical principles based on our core values, and the standards to which our staff and members are held.

Cookies Policy

OpenAIRE uses cookies to enhance your experience, analyze usage patterns, and provide secure, customized services. These small data files support essential website functions, remember user preferences, and help improve performance through aggregated analytics. You can manage your cookie preferences via the settings menu available on the website. Learn more about the types of cookies we use, how they work, and how you can control them.

Accessibility statement

OpenAIRE promotes policies that make research open, accessible, and reusable. We support institutions, funders, and researchers in aligning with European and global Open Science standards. Explore our key areas of action below.

Terms and Conditions of Service

OpenAIRE services are provided under clear and transparent terms of use that support openness, trust, and responsible engagement. By accessing our services, users agree to abide by principles that ensure ethical and lawful usage. Learn more about your rights and responsibilities.

OpenAIRE Privacy Policy

OpenAIRE places particular emphasis on the security of personal data and the protection of the data subject. For this reason, OpenAIRE has introduced a Personal Data Policy which covers: lawfulness, fairness and transparency, processing within the legitimate purpose limits, data minimization, accuracy, storage Limitation, integrity and confidentiality, accountability.

Content acquisition policy

The OpenAIRE service infrastructure harvests metadata about scholarly communication products (literature, datasets, software, and other research products) and links between such products from a range of institutional or subject repositories, national and institutional research information portals, aggregators, e-journals, data repositories, and software repositories. In addition, it infers links between literature and such products via advanced text and data mining techniques (TDM). The resulting information graph (i.e. interlinked sets of obj…

OpenAIRE Data Protection Policy related to EOSC data transfer service

The EOSC Explore portal offers users the possibility to transfer files (datasets) to dCache and S3 storages, via the Data Transfer Service (implemented by EGI). For the transfer of files to dCache users are prompted to login to EGI Checkin (EGI production AAI). To transfer files to s3 users are prompted to give their s3 credentials to EOSC Explore. These credentials are encoded and passed to the Data Transfer Service.

Service Level Agreement (SLA) Policies

Describes the levels of availability, serviceability, performance, operation, or other attributes of the Infrastructure. More specifically it desribes SLAs on Content Access, Content Storage, Applications as-a-service hosting,  Support Response Time, Scheduled Infrastructure Downtime. The level of service is specified as "target" and "minimum," informing what to expect (the minimum), while providing a measurable (average) target value that shows the level of organization performance.

ΟpenAIRE Gender Equality and Non-discrimination Policy

Our Gender Equality and Non-discrimination Policy sets out the key components of OpenAIRE’s policy in relation to Gender Equality and non-discrimination. OpenAIRE is committed to the development and pro-active implementation of policies aiming at inclusive equality, supporting and encouraging diversity and having an overall high-level of ethical standards, policies and processes.