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13 documents, page 1 of 2

The Effect of Loneliness at Work and Work Stress on Work Alienation and Work Alienation on Performance among Health Employees

This study aims to determine the effect of loneliness at work and work stress on work alienation and work alienation on employee performance among employees in Turkish healthcare institutions. Data collection tools were composed of Loneliness at Work Scale Work Stress Scale, Work Alienation Scale and Performance Scale. The study results revealed that work alienation was influenced by work stress (ρ=0.689) and loneliness at work (ρ=0.433) positively. These influences were statistically signifi...

Winter Holts Oscillatory Method: A New Method of Resampling in Time Series.

The core proposition behind this research is to create innovative methods of bootstrapping that can be applied in time series data. In order to find new methods of bootstrapping, various methods were reviewed; The data of automotive Sales, Market Shares and Net Exports of the top 10 countries, which includes China, Europe, United States of America (USA), Japan, Germany, South Korea, India, Mexico, Brazil, Spain and, Canada from 2002 to 2014 were collected through various sources which include...

A study on call/contact centers' inbound and outbound management process in Mexico

One challenge related to contact center management involves determining which process best serves customers, inbound or outbound. Such decisions impact the number of service agents available for operations, affecting costs. The size of the call centers market worldwide is estimated to reach $337 billion dollars by 2018. This industry employs 670,000 people in Mexico. A series of equations for calculating the difference in the number of service agents required by the two processes is determine...

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Obra perteneciente al Fondo Antiguo de la Biblioteca de la USAL