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Arevshatian, Lilith; Shantz, Amanda; Alfes, Kerstin
Languages: English
Types: Unknown
Subjects:
We develop a model of the relationship between human resource management practices and outcomes relevant to the healthcare sector. Using National Health Service data (n=69,018) we found that work engagement mediates the relationship between four HRM practices – training, participation in decision-making, development opportunities, communication – and quality of care and safety.
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