LOGIN TO YOUR ACCOUNT

Username
Password
Remember Me
Or use your Academic/Social account:

CREATE AN ACCOUNT

Or use your Academic/Social account:

Congratulations!

You have just completed your registration at OpenAire.

Before you can login to the site, you will need to activate your account. An e-mail will be sent to you with the proper instructions.

Important!

Please note that this site is currently undergoing Beta testing.
Any new content you create is not guaranteed to be present to the final version of the site upon release.

Thank you for your patience,
OpenAire Dev Team.

Close This Message

CREATE AN ACCOUNT

Name:
Username:
Password:
Verify Password:
E-mail:
Verify E-mail:
*All Fields Are Required.
Please Verify You Are Human:
fbtwitterlinkedinvimeoflicker grey 14rssslideshare1
Publisher: IGI Global
Languages: English
Types: Article
Subjects:
This research analyses how well the priorities of third party logistics providers in the UK are aligned to that of their customers and how these priorities change dependent upon industry segment and size. Additionally, the research looks into how the levels of information communication technology (ICT) employed by a supplier and their green profile could be affecting their ability to remain competitive. The results of this research should improve the profitability and reputation of both suppliers and clients through better resource allocation, investment decisions, service quality and the ability of 3PL organisations to be able to employ mass customisation strategies to their logistics provision. \ud The research builds on the initial work of John Mentzer et al. (1999) who first developed a logistics service quality scale (LSQ) and the subsequent refinement by Rafiq and Jafaar (2005), who made the scale relevant to the UK market. The study uses dyadic survey results collected from third party logistics providers and clients focusing on the retail and manufacturing industries.
  • No references.
  • No related research data.
  • No similar publications.

Share - Bookmark

Cite this article