Remember Me
Or use your Academic/Social account:


Or use your Academic/Social account:


You have just completed your registration at OpenAire.

Before you can login to the site, you will need to activate your account. An e-mail will be sent to you with the proper instructions.


Please note that this site is currently undergoing Beta testing.
Any new content you create is not guaranteed to be present to the final version of the site upon release.

Thank you for your patience,
OpenAire Dev Team.

Close This Message


Verify Password:
Verify E-mail:
*All Fields Are Required.
Please Verify You Are Human:
fbtwitterlinkedinvimeoflicker grey 14rssslideshare1
Redding, Louis E.; Baines, Tim (2013)
Publisher: Aston University
Languages: English
Types: Part of book or chapter of book
The Product Service Systems, servitization, and Service Science literature continues to grow as organisations seek to protect and improve their competitive position. The potential of technology applications to deliver service delivery systems facilitated by the ability to make real time decisions based upon ‘in the field’ performance is also significant. Research identifies four key questions to be addressed. Namely: how far along the servitization continuum should the organisation go in a single strategic step? Does the organisation have the structure and infrastructure to support this transition? What level of condition monitoring should it employ? Is the product positioned correctly in the value chain to adopt condition monitoring technology? Strategy consists of three dimensions, namely content, context, and process. The literature relating to PSS, servitization, and strategy all discuss the concepts relative to content and context but none offer a process to deliver an aligned strategy to deliver a service delivery system enabled by condition based management. This paper presents a tested iterative strategy formulation methodology which is the result of a structured development programme.
  • The results below are discovered through our pilot algorithms. Let us know how we are doing!

    • [8] Baines, T., Lightfoot, H. and Smart, P. (2011), "Servitization within manufacturing: Exploring the provision of advanced services and their impact on vertical integration", Journal of Manufacturing Technology Management, vol. 22, no. 7, pp. 947-954.
    • Maglio, P. P. and Spohrer, J. (2008), "Fundamentals of Service Science", J. of the Acad. Mark. Sci, vol. 36, pp. 18-20.
    • Maglio, P. P., Vargo, S. L., Caswell, N. and Spohrer, J. (2009), "The service system is the basic abstraction of service science", Inf. Syst. E-Bus Manage., vol. 7, pp. 395-406.
    • Baines, T. S. and Lightfoot, H. W. (2013), "Paper forthcoming", .
    • Redding, L. E. (2012), A strategy formulation methodology for companies seeking to compete through IVHM enabled service delivery systems (Phd thesis), Cranfield University, Cranfield, Bedfordshire, UK, .
    • Kurfess, T. R. (2007), "Detecting trouble early with CBM", Control Engineering, vol. 54, no. 7, pp. 36.
    • Holguin, L. and IEEE (2005), "Conditioned based maintenance (CBM)", Autotestcon 2005, , pp. 188-193.
    • GE's IVHM technology for Business Aviation ( Accessed 06-01-2012), .
    • Jennions, I. K. (ed.) (2011), Integrated Vehicle Health Management: Perspectives on an Emerging Field, SAE International, Warrendale, PA, USA.
    • Dunsdon, J. and Harrington, M. (2008), "The application of Open System Architecture tor Condition Based Maintenance to complete IVHM", 2008 Ieee Aerospace Conference, Vols 1-9, , pp. 4015-4023.
    • Paris, D. E., Trevino, L. C., Watson, M. D. and IEEE (2005), "A framework for integration of IVHM technologies for intelligent integration for vehicle management", 2005 IEEE Aerospace Conference, Vols 1-4, , pp. 3843-3852.
    • Grubic. T., Redding. L.E. and Baines. T.S. (2009), Competing through intelligent products - Survey of the UK Manufacturers: Executive Summary, .
    • Platts, K. , Mills, J. F., Bourne, M. C., Neely, A. D., Richards, A. H., and Gregory, M., (1998), "Testing manufacturing strategy formulation processes", International Journal of Production Economics, vol. 56/57, pp. 517-523.
    • Grubic, T., Redding, L., Baines, T. and Julien, D. (2011), "The adoption and use of diagnostics and prognostics capabilities within UK based manufacturers", Proc. IMechE, Part B, Journal of Manufacture, vol. 225, pp. 1457-1470.
    • Redding, L., Baines, T. and Grubic, T. (2010), "A theoretical framework for a strategem formulation tool for manufacturing organisations wishing to adopt integrated service solutions", Proceedings of the 8th International Conference on Manufacturing Research ICMR2010, 14th to 16th September, Durham, .
    • Redding L E., (2011), ServiceStrat - An operations strategy formulation tool for manufacturing organisations operating in technology enabled 'servitised' environments"., Unpublished Report, Cranfield University, Cranfield, Bedfordshire, MK43 0AL
  • No related research data.
  • No similar publications.

Share - Bookmark

Cite this article