Remember Me
Or use your Academic/Social account:


Or use your Academic/Social account:


You have just completed your registration at OpenAire.

Before you can login to the site, you will need to activate your account. An e-mail will be sent to you with the proper instructions.


Please note that this site is currently undergoing Beta testing.
Any new content you create is not guaranteed to be present to the final version of the site upon release.

Thank you for your patience,
OpenAire Dev Team.

Close This Message


Verify Password:
Verify E-mail:
*All Fields Are Required.
Please Verify You Are Human:
fbtwitterlinkedinvimeoflicker grey 14rssslideshare1
Lee, Kun-Chang; Li, Honglei; Choi, Bong (2011)
Languages: English
Types: Unknown
Subjects: G500, N200, G900
Six Sigma has long been used as an effective way to restructure a company’s management process. While there are abundant case study literatures on Six Sigma, a theoretical framework that can logically advance the previous work into a higher level is lacked. What’s more, there are few empirical studies to verify those results from previous case studies. To fill these two gaps, this study proposes a comprehensive theoretical research framework of Six Sigma-based management activities, build up a research model of its effectiveness, and further verifies its effect in improving corporate competitiveness through empirical data analysis based on valid questionnaires collected from managers in Samsung companies that have been applying Six Sigma for several years. Empirical results from Structural Equation Modeling method showed that the proposed theoretical research model of Six Sigma activities is indeed effective in refreshing process management, improving quality, and, finally, improving corporate competitiveness.
  • The results below are discovered through our pilot algorithms. Let us know how we are doing!

    • 1. Ahire, S.L., and Golhar, D.Y. "Quality management in large vs small firms," Journal of Small Business Management (34:2) 1996, pp 1-13.
    • 2. Anderson, J.C., and Gerbing, D.W. "Structural equation modeling in practice: a review and recommended two-step approach," Psychological bulletin (103:3) 1988, pp 411-423.
    • 3. Antony, J., and Banuelas, R. "Key ingredients for the effective implementation of Six Sigma program," Measuring Business Excellence (6:4) 2002, pp 20-27.
    • 4. Ashmore, G.M. "Better Information Means Better Quality," The Journal of Business Strategy (13:1) 1992, pp 57-60.
    • 5. Bender, D.H. "Financial Impact of Information Processing," Journal of Management Information Systems (3:2) 1986, pp 22-32.
    • 6. Benedetto, C.A.D., Calantone, R.J., and Zhang, C. "International technology transfer: Model and explatory study in the People's Republic of China," International Marketing Review (20:4) 2003, p 446.
    • 7. Benson, P.G., Saraph, J.V., and Schroeder, R.G. "The Effects of Organizational Context on Quality Management: An Empirical Investigation," Management Science (37:9) 1991, pp 1107-1124.
    • 8. Berkley, B.J., and Gupta, A. "Identifying the information requirements to deliver quality service," International Journal of Service Industry Management (6:5) 1995, pp 16-35.
    • 9. Biolos, J. "Six Sigma meets the service economy," Harvard Management Update), November 2002, pp 3-5.
    • 10. Blakeslee Jr., J.A. "Implementing the six sigma solution," Quality Progress (32:7) 1999, pp 77-85.
    • 11. Breyfogle, F.W., Cupello, J.M., and Meadows, B. Managing Six Sigma : a practical guide to understanding, assessing, and implementing the strategy that yields bottom line success Wiley, New York, 2001, pp. xv, 272 p.
    • 12. Byrne, G. "Ensuring optimal success with Six Sigma implementations," Journal of Organizational Excellence (22:2) 2003, pp 43-50.
    • 13. Coronado, R.B., and Antony, J. "Critical success factors for the successful implementation of six sigma projects in organisations," The TQM Magazine (14:2) 2002, pp 92-99.
    • 14. Does, R., Heuvel, E.v.d., Mast, J.d., and Bisgaard, S. "Comparing nonmanufacturing with traditional applications of six sigma," Quality Engineering Journal (15:1) 2002, pp 177-182.
    • 15. Elliott, G. "The race to Six Sigma," Industrial Engineer (35:10) 2003, pp 30-33.
    • 16. Ettinger, W., and Kooy, M.V. "The art and science of winning physician support for Six Sigma change - Six Sigma," Physician Executive), September/October 2003, pp 34-38.
    • 17. Flynn, B.B., Schroeder, R.G., and Sakakibara, S. "The impact of quality management practices on performance and competitive advantage," Decision Sciences (26:5) 1995, pp 659-691.
    • 18. Fornell, C., and Larcker, D.F. "Evaluating Structural Equation Models with Unobservable Variables and Measurement Error," Journal of Marketing Research (18:1) 1981, pp 39-50.
    • 19. Frank, S. "Applying Six Sigma to revenue and pricing management," Journal of Revenue and Pricing Management (2:3) 2003, pp 245-254.
    • 20. Gale, S.F. "Building frameworks for six Sigma success," Workforce (82:5) 2003, pp 64-69.
    • 21. Gluckman, A. "Quality in, workers out? Companies adopt six sigma," Dollars & Sense), September 2003, pp 15-17.
    • 22. Goh, T.N. "The Role of Statistical Design of Experiments in Six Sigma: Perspectives of a Practitioner," Quality Engineering Journal (14:4) 2002, pp 659-671.
    • 23. Hackman, J.R., and Wageman, R. "Total quality management: Empirical, conceptual, and practical issues," Administrative Science Quarterly (40:2) 1995, pp 309-342.
    • 24. Hahn, G.J., Hill, W.J., Hoerl, R.W., and Zinkgraf, S.A. "The impact of Six Sigma improvement--A glimpse into the future of statistics," The American Statistician (53:3) 1999, pp 208-215.
    • 25. Harry, M.J. "Six sigma: A breakthrough strategy for profitability," Quality Progress (31:5) 1998, pp 60-64.
    • 26. Harry, M.J., and Schroeder, R. Six sigma : the breakthrough management strategy revolutionizing the world's top corporations, (1st ed.) Currency, New York, 2000, pp. xii, 300 p.
    • 27. Heuring, L. "Six Sigma In Sight," HRMagazine (49:3), March 2004, pp 76-80.
    • 28. Hu, L.T., and Bentler, P.M. "Cutoff Criteria for Fit Indexes in Covariance Structure Analysis: Conventional Criteria versus New Alternatives," Structural Equation Modeling (6:1) 1999, pp 1-55.
    • 29. Islam, K.A. "E-Learning: Gaining Business Value Through Six Sigma " Chief Learning Officer), January 2004, pp 28- 33.
    • 30. Jones, S. "Understanding Six Sigma," Quality (43:3) 2004, p 24.
    • 31. Joseph, I.N., Rajendran, C., and Kamalanabhan, T.J. "An instrument for measuring total quality management implementation in manufacturing-based business units in India " International Journal of Production Research (37:10), July 10 1999, pp 2201-2215.
    • 32. Kettinger, W.J., and Grover, V. "Toward a theory of business process change management," Journal of Management Information Systems (12:1) 1995, pp 9-30.
    • 33. Kettinger, W.J., Teng, J.T.C., and Guha, S. "Business process change: A study of methodologies, techniques, and tools," MIS Quarterly (21:1) 1997, pp 55-80.
    • 34. Lau, R.S.M., and Anderson, C.A. "A three-dimensional perspective of total quality management," The International Journal of Quality & Reliability Management (15:1) 1998, pp 85-98.
    • 35. Lee, K.-C., and Choi, B. "Six sigma management activities and their influence on corporate competitiveness," Total Quality Management & Business Excellence (17:7) 2006, pp 893-911.
    • 36. Linderman, K., Schroeder, R.G., Zaheer, S., and Choo, A.S. "Six Sigma: a goal-theoretic perspective," Journal of Operations Management (21:2), March 2003, pp 193-203.
    • 37. Mullen, M.R. "Diagnosing measurement equivalence in cross-national research," Journal of International Business Studies (26:3) 1995, pp 573-596.
    • 38. Pande, P.S., Neuman, R.P., and Cavanagh, R.R. The Six Sigma way : how GE, Motorola, and other top companies are honing their performance McGraw-Hill, New York, 2000, pp. xxiv, 422 p.
    • 39. Roberts, C.M. "Six Sigma Signals: Process encourages continuous workplace improvement," Credit Union Magazine (70:1), January 2004, pp 40-43.
    • 40. Rowlands, H. "Six SIGMA: a new philosophy or repackaging of old ideas?," Engineering Management Journal (13:2), April/May 2003, pp 18-21.
    • 41. Saad, G.H., and Siha, S. "Managing quality: critical links and a contingency model," International Journal of Operations & Production Management (20:10) 2000, pp 1146-1163.
    • 42. Samuels, D.I., and Adomitis, F.L. "Six Sigma can meet your revenue-cycle needs," Healthcare Financial Management (57:11), November 2003, pp 70-75.
    • 43. Saraph, J.V., Benson, G., and Schroeder, R.G. "An Instrument For Measuring The Critical Factors Of Quality," Decision Sciences (20:4) 1989, pp 810-829.
    • 44. Tiwari, M.K., Antony, J., and Montgomery, D.C. "Editorial note for the special issue on "Effective decision support to implement lean and six sigma methodologies in the manufacturing and service sectors"," International Journal of Production Research (46:23) 2008, pp 6563 - 6566.
    • 45. Weiner, M. "Six Sigma:Applied research for improved public relations," Communication World (21:1), JanuaryFebruary 2004, pp 26-29.
    • 46. Wyper, B., and Harrison, A. "Deployment of Six Sigma methodology in Human Resource function: A case study," Total Quality Management (11:NOS 4&5) 2000, pp S720-S727.
  • No related research data.
  • No similar publications.

Share - Bookmark

Cite this article