Remember Me
Or use your Academic/Social account:


Or use your Academic/Social account:


You have just completed your registration at OpenAire.

Before you can login to the site, you will need to activate your account. An e-mail will be sent to you with the proper instructions.


Please note that this site is currently undergoing Beta testing.
Any new content you create is not guaranteed to be present to the final version of the site upon release.

Thank you for your patience,
OpenAire Dev Team.

Close This Message


Verify Password:
Verify E-mail:
*All Fields Are Required.
Please Verify You Are Human:
fbtwitterlinkedinvimeoflicker grey 14rssslideshare1
Publisher: ACM
Languages: English
Types: Article
Subjects: QA
Linguistic mimicry, the adoption of another’s language patterns, is a subconscious behavior with pro-social benefits. However, some professions advocate its conscious use in empathic communication. This involves mutual mimicry; effective communicators mimic their interlocutors, who also mimic them back. Since mimicry has often been studied in face-to-face contexts, we ask whether individuals with empathic dis- positions have unique communication styles and/or elicit mimicry in mediated communication on Facebook. Participants completed Davis’ Interpersonal Reactivity Index and provided access to Facebook activity. We confirm that dispositional empathy is correlated to the use of particular stylistic features. In addition, we identify four empathy profiles and find correlations to writing style. When a linguistic feature is used, this often “triggers” use by friends. However, the presence of particular features, rather than participant dispo- sition, best predicts mimicry. This suggests that machine-human communications could be enhanced based on recently used features, without extensive user profiling.
  • The results below are discovered through our pilot algorithms. Let us know how we are doing!

    • Praveen Aggarwal, Stephen B Castleberry, Rick Ridnour, and C David Shepherd. 2005. Salesperson empathy and listening: Impact on relationship outcomes. Journal of Marketing Theory and Practice (2005), 16-31.
    • Steven R Aragon. 2010. Creating social presence in online environments. New Directions for Adult and Continuing Education (San Francisco: Jossey Bass, 2003) (2010), 57-68.
    • Shlomo Argamon, Moshe Koppel, Jonathan Fine, and Anat Rachel Shimoni. 2003. Gender, genre, and writing style in formal written texts. TEXT-THE HAGUE THEN AMSTERDAM THEN BERLIN- 23, 3 (2003), 321-346.
    • C. Batson, B. Duncan, P. Ackerman, T. Buckley, and K. Birch. 1981. Is Empathic Emotion a Source of Altruistic Motivation? Journal of Personality and Social Psychology 40, 2 (1981), 290-302.
    • Janet B Bavelas, Alex Black, Charles R Lemery, and Jennifer Mullett. 1986. ” I show how you feel”: Motor mimicry as a communicative act. Journal of personality and social psychology 50, 2 (1986), 322.
    • Howard B Beckman, Kathryn M Markakis, Anthony L Suchman, and Richard M Frankel. 1994. The doctorpatient relationship and malpractice: lessons from plaintiff depositions. Archives of Internal Medicine 154, 12 (1994), 1365-1370.
    • Frances R Bilous and Robert M Krauss. 1988. Dominance and accommodation in the conversational behaviours of same-and mixed-gender dyads. Language & Communication 8, 3 (1988), 183-194.
    • R James R Blair. 2005. Responding to the emotions of others: dissociating forms of empathy through the study of typical and psychiatric populations. Consciousness and cognition 14, 4 (2005), 698-718.
    • Carma L Bylund and Gregory Makoul. 2002. Empathic communication and gender in the physician-patient encounter. Patient Education and Counseling 48, 3 (2002), 207-216.
    • Sabrina Campano, Caroline Langlet, Nadine Glas, Chloe´ Clavel, and Catherine Pelachaud. 2015. An ECA expressing appreciations. In Affective Computing and Intelligent Interaction (ACII), 2015 International Conference on. IEEE, 962-967.
    • Fabio Celli, Bruno Lepri, Joan-Isaac Biel, Daniel Gatica-Perez, Giuseppe Riccardi, and Fabio Pianesi. 2014. The workshop on computational personality recognition 2014. In Proceedings of the ACM International Conference on Multimedia. ACM, 1245-1246.
    • Tanya L Chartrand and Rick Van Baaren. 2009. Human mimicry. Advances in experimental social psychology 41 (2009), 219-274.
    • Benjamin R Cowan, Holly P Branigan, Mateo Obrego´n, Enas Bugis, and Russell Beale. 2015. Voice anthropomorphism, interlocutor modelling and alignment effects on syntactic choices in human- computer dialogue. International Journal of Human-Computer Studies 83 (2015), 27-42.
    • Cristian Danescu-Niculescu-Mizil and Lillian Lee. 2011. Chameleons in imagined conversations: A new approach to understanding coordination of linguistic style in dialogs. In Proceedings of the 2nd Workshop on Cognitive Modeling and Computational Linguistics. Association for Computational Linguistics, 76- 87.
    • Cristian Danescu-Niculescu-Mizil, Lillian Lee, Bo Pang, and Jon Kleinberg. 2012. Echoes of power: Language effects and power differences in social interaction. In Proceedings of the 21st international conference on World Wide Web. ACM, 699-708.
    • Cristian Danescu-Niculescu-Mizil, Robert West, Dan Jurafsky, Jure Leskovec, and Christopher Potts. 2013. No country for old members: User lifecycle and linguistic change in online communities. In Proceedings of the 22nd international conference on World Wide Web. International World Wide Web Conferences Steering Committee, 307-318.
    • Mark H Davis. 1983. Measuring individual differences in empathy: evidence for a multidimensional approach. Journal of personality and social psychology 44, 1 (1983), 113.
    • Markus De Jong, Marie¨t Theune, and Dennis Hofs. 2008. Politeness and alignment in dialogues with a virtual guide. In Proceedings of the 7th international joint conference on Autonomous agents and multiagent systems-Volume 1. International Foundation for Autonomous Agents and Multiagent Systems, 207-214.
    • F. de Waal. 2008. Putting the Altruism Back into Altruism: The Evolution of Empathy. Annual Review of Psychology 59, 1 (2008), 270-300.
    • J. Decety and J. Grezes. 2006. The Power of Simulation: Imagining One's Own and Other's Behavior. Brain Research 1079, 1 (2006), 4-14.
    • Jean Decety and Claus Lamm. 2006. Human empathy through the lens of social neuroscience. The Scientific World Journal 6 (2006), 1146-1163.
    • Daantje Derks, Agneta H Fischer, and Arjan ER Bos. 2008. The role of emotion in computer-mediated communication: A review. Computers in Human Behavior 24, 3 (2008), 766-785.
    • N. Eisenberg and P.A. Miller. 1987. The Relation of Empathy to Prosocial and Related Behaviors. Psychological Bulletin 101, 1 (1987), 91-119.
    • Brian S. Everitt and Torsten Hothorn. 2009. Statistical analyses using R. Chapman and Hall / CRC.
    • Jinjuan Feng, Jenny Preece, and Jonathan Lazar. 2003. Interpersonal trust and empathy online: A fragile relationship. In CHI'03 Extended Abstracts on Human Factors in Computing Systems. ACM, 718-719.
    • Riccardo Fusaroli, Bahador Bahrami, Karsten Olsen, Andreas Roepstorff, Geraint Rees, Chris Frith, and Kristian Tyle´n. 2012. Coming to terms quantifying the benefits of linguistic coordination. Psychological science (2012), 0956797612436816.
    • Howard Giles, Nikolas Coupland, and Justine Coupland. 1991. 1. Accommodation theory: Communication, context, and. Contexts of accommodation: Developments in applied sociolinguistics 1 (1991).
    • Erving Goffman. 1959. The presentation of self in everyday life. Garden City, NY Double Day.
    • Jennifer Golbeck, Cristina Robles, and Karen Turner. 2011. Predicting personality with social media. In CHI'11 extended abstracts on human factors in computing systems. ACM, 253-262.
    • Liang Gou, Michelle X Zhou, and Huahai Yang. 2014. Knowme and shareme: Understanding automatically discovered personality traits from social media and user sharing preferences. In Proceedings of the SIGCHI Conference on Human Factors in Computing Systems. ACM, 955-964.
    • Frederick J Gravetter and Larry B Wallnau. 2016. Statistics for the behavioral sciences. Cengage Learning.
    • Chin-Chang Ho, Karl F MacDorman, and ZA Dwi Pramono. 2008. Human emotion and the uncanny valley: a GLM, MDS, and Isomap analysis of robot video ratings. In Proceedings of the 3rd ACM/IEEE international conference on Human robot interaction. ACM, 169-176.
    • William Ickes. 2009. Strangers in a Strange Lab: How Personality Shapes Our Initial Encounters with Others: How Personality Shapes Our Initial Encounters with Others. Oxford University Press.
    • Sung Soo Kim, Stan Kaplowitz, and Mark V Johnston. 2004. The effects of physician empathy on patient satisfaction and compliance. Evaluation & the health professions 27, 3 (2004), 237-251.
    • William Labov. 1990. The intersection of sex and social class in the course of linguistic change. Language variation and change 2, 02 (1990), 205-254.
    • Jessica L Lakin, Valerie E Jefferis, Clara Michelle Cheng, and Tanya L Chartrand. 2003. The chameleon effect as social glue: Evidence for the evolutionary significance of nonconscious mimicry. Journal of nonverbal behavior 27, 3 (2003), 145-162.
    • Robert W Levenson and Anna M Ruef. 1992. Empathy: a physiological substrate. Journal of personality and social psychology 63, 2 (1992), 234.
    • Matthew D Lieberman. 2013. Social: Why our brains are wired to connect. Oxford University Press.
    • Shao-Kang Lo. 2008. The nonverbal communication functions of emoticons in computer-mediated communication. CyberPsychology & Behavior 11, 5 (2008), 595-597.
    • Franc¸ois Mairesse and Marilyn A Walker. 2010. Towards personality-based user adaptation: psychologically informed stylistic language generation. User Modeling and User-Adapted Interaction 20, 3 (2010), 227- 278.
    • Mor Naaman, Jeffrey Boase, and Chih-Hui Lai. 2010. Is it really about me?: message content in social awareness streams. In Proceedings of the 2010 ACM conference on Computer supported cooperative work. ACM, 189-192.
    • Daniel Nettle. 2007. Personality: What makes you the way you are. OUP Oxford.
    • Dong Nguyen, Rilana Gravel, Dolf Trieschnigg, and Theo Meder. 2013. ” How Old Do You Think I Am?”; A Study of Language and Age in Twitter. In Proceedings of the Seventh International AAAI Conference on Weblogs and Social Media. AAAI Press.
    • James W Pennebaker, Roger J Booth, and Martha E Francis. 2007. LIWC2007: Linguistic inquiry and word count. Austin, Texas: liwc. net (2007).
    • Robin T Peterson and Yam Limbu. 2009. The convergence of mirroring and empathy: Communications training in business-to-business personal selling persuasion efforts. Journal of business-to-business marketing 16, 3 (2009), 193-219.
    • Ulrike Pfeil and Panayiotis Zaphiris. 2007. Patterns of empathy in online communication. In Proceedings of the SIGCHI conference on Human factors in computing systems. ACM, 919-928.
    • Martin J Pickering and Simon Garrod. 2004. Toward a mechanistic psychology of dialogue. Behavioral and brain sciences 27, 02 (2004), 169-190.
    • S. Preston and F. de Waal. 2002. Empathy: Its Ultimate and Proximate Bases. Behavioral and Brain Sciences 25 (2002), 1-72.
    • Stephanie D Preston and Alicia J Hofelich. 2012. The many faces of empathy: Parsing empathic phenomena through a proximate, dynamic-systems view of representing the other in the self. Emotion Review 4, 1 (2012), 24-33.
    • Daniele Quercia, Renaud Lambiotte, David Stillwell, Michal Kosinski, and Jon Crowcroft. 2012. The personality of popular facebook users. In Proceedings of the ACM 2012 conference on computer supported cooperative work. ACM, 955-964.
    • Elizabeth A Rider and Constance H Keefer. 2006. Communication skills competencies: definitions and a teaching toolbox. Medical education 40, 7 (2006), 624-629.
    • Everett M Rogers. 2010. Diffusion of innovations. Simon and Schuster.
    • Martin Saerbeck and Christoph Bartneck. 2010. Perception of affect elicited by robot motion. In Proceedings of the 5th ACM/IEEE international conference on Human-robot interaction. IEEE Press, 53-60.
    • Lauren E Scissors, Alastair J Gill, and Darren Gergle. 2008. Linguistic mimicry and trust in text-based CMC. In Proceedings of the 2008 ACM conference on Computer supported cooperative work. ACM, 277- 280.
    • Simone G Shamay-Tsoory, Judith Aharon-Peretz, and Daniella Perry. 2009. Two systems for empathy: a double dissociation between emotional and cognitive empathy in inferior frontal gyrus versus ventromedial prefrontal lesions. Brain 132, 3 (2009), 617-627.
    • Tania Singer and Claus Lamm. 2009. The social neuroscience of empathy. Annals of the New York Academy of Sciences 1156, 1 (2009), 81-96.
    • Jon Starkweather. 2011. Cross-validation techniques in R: A brief overview of some methods, packages and function for assessing prediction models. (May 2011). Retrieved December 9, 2015 from https://www. unt.edu/rss/class/Jon/Benchmarks/CrossValidation1 JDS May2011.pdf
    • Marie¨lle Stel and Roos Vonk. 2010. Mimicry in social interaction: Benefits for mimickers, mimickees, and their interaction. British Journal of Psychology 101, 2 (2010), 311-323.
    • Alistair G Sutcliffe, Di Wang, and Robin IM Dunbar. 2015. Modelling the Role of Trust in Social Relationships. ACM Transactions on Internet Technology (TOIT) 15, 4 (2015), 16.
    • Rob Tanner and Tanya Chartrand. 2008. The Convincing Chameleon: Impact of Mimicry on Persuasion. Journal of Consumer Research 34 (2008), 754-766.
    • Rick B Van Baaren, Rob W Holland, Bregje Steenaert, and Ad van Knippenberg. 2003a. Mimicry for money: Behavioral consequences of imitation. Journal of Experimental Social Psychology 39, 4 (2003), 393-398.
    • Rick B Van Baaren, William W Maddux, and Tanya L Chartrand. 2003b. It Takes Two to Mimic: Behavioral Consequences of Self-Construals. Journal of Personality and Social Psychology 84, 5 (2003), 1093-1102.
    • Alessandro Vinciarelli and Gelareh Mohammadi. 2014. A survey of personality computing. IEEE Transactions on Affective Computing 5, 3 (2014), 273-291.
    • Joseph B Walther, Yuhua Jake Liang, David C DeAndrea, Stephanie Tom Tong, Caleb T Carr, Erin L Spottswood, and Yair Amichai-Hamburger. 2011. The effect of feedback on identity shift in computermediated communication. Media Psychology 14, 1 (2011), 1-26.
    • Jan Wieseke, Anja Geigenm u¨ller, and Florian Kraus. 2012. On the role of empathy in customer-employee interactions. Journal of Service Research 15, 3 (2012), 316-331.
  • No related research data.
  • Discovered through pilot similarity algorithms. Send us your feedback.

Share - Bookmark

Cite this article