Remember Me
Or use your Academic/Social account:


Or use your Academic/Social account:


You have just completed your registration at OpenAire.

Before you can login to the site, you will need to activate your account. An e-mail will be sent to you with the proper instructions.


Please note that this site is currently undergoing Beta testing.
Any new content you create is not guaranteed to be present to the final version of the site upon release.

Thank you for your patience,
OpenAire Dev Team.

Close This Message


Verify Password:
Verify E-mail:
*All Fields Are Required.
Please Verify You Are Human:
fbtwitterlinkedinvimeoflicker grey 14rssslideshare1
Ng, Irene C. L.; Smith, Laura A.
Publisher: Warwick Manufacturing Group
Languages: English
Types: Book
Subjects: HB
The concept of value has been discussed for over 2000 years with various nuanced\ud meanings. It was a focus of concern for Plato and Aristotle, and Adam Smith (1776) dealt\ud extensively with value in The Wealth of Nations. Using Smith’s work as a foundation, the\ud economic philosophers and economic scientists who followed him made value, under the\ud rubric of “utility”, the cornerstone of economic thought, culminating in marginal utility\ud theory (Walras, 1894). This continues to underpin contemporary business thought, including\ud the various disciplines. In marketing, much of the early discussion centred on the kind of\ud utility contributed by marketers and Alderson (1957) and Beckman (1957) later debated its\ud meaning. More recently, Holbrook (1999) has written extensively about value as a focal\ud concept and Vargo and Lusch (2004, 2008) have made a shift from the primacy of “value-inexchange”\ud to “value-in-use”, a core transition in service-dominant logic. The American\ud Marketing Association has also made value (creation and delivery) the central concept in its\ud last two definitions of marketing, replacing the “product” as the object of exchange1. Yet,\ud the meaning and nature of value and the locus of its creation continues to be contentious.\ud However, one can argue that value creation is the central purpose of economic activity and\ud thus, a comprehensive understanding of value is essential to customers, businesses, and\ud policy makers.
  • The results below are discovered through our pilot algorithms. Let us know how we are doing!

    • Abbott, L. (1955), Quality and Competition, Columbia University Press, New York.
    • Addis, M. and Holbrook, M. B. (2001). “On the conceptual link between mass customization and experiential consumption: An explosion of subjectivity”,.Journal of Consumer Behavior, Vol. 1 No. 1, pp. 50-66.
    • Akaka, M.A. and Chandler, J. D. (2011), “Roles as resources: A social roles perspective of change in value networks”, Marketing Theory, Vol. 11, No. 3, pp. 243-260.
    • Akerlof, G.A. (1970), “The market for "lemons": Quality uncertainty and the marketmechanism”, The Quarterly Journal of Economics, Vol. 84, No. 3, pp. 488-500.
    • Albrecht, K. (1992), “The only thing that matters”, Executive Excellence, Vol. 9, No.
    • 11, p. 7.
    • Alderson, W. (1957), Marketing Behavior And Executive Action. Homewood: Irwin.
    • Alston, L. J. (2008), “New institutional economics”, in Durlauf, S.N. and Blume, L.E.
    • (Eds.) The New Palgrave Dictionary Of Economics, 2nd edition. Palgrave Macmillan.
    • doi:10.105 7/9780230226203.1183 Husserl, E. (1939[1973]), Experience and Judgement, Churchill, J. S., and Ameriks, K., translators. Routledge, London.
    • Kahneman, D. and Tversky, A. (1979), “Choices, values and frames”, American Psychologist, Vol. 39, No. 4, April, pp. 341-350.
    • Kambil, A., Ginsberg, A. and Bloch, M. (1996), ”Re-inventing value propositions”, working paper, NYU Centre for Research on Information Systems, New York University, New York, NY.
    • Karni, E. (1983), “Risk aversion for state-dependent utility functions: measurement and applications”, International Economic Review, Vol. 24, No. 3, pp. 637-47.
    • Khalifa, A. S. (2004). “Customer value: A review of recent literature and an integrative configuration”, Management Decision, Vol. 42, No. 5, pp. 645−666.
    • Kreps, D. M. (1988), Notes on the Theory Of Choice, Westview Press, Boulder, Colorado.
    • Lanning, M. (1998), “Delivering profitable value: A revolutionary framework to accelerate growth, generate wealth and rediscover the heart of business”, Perseus Publishing, New York, NY.
    • Lanning, M. and Michaels, E. (1988), “A business is a value delivery system”, McKinsey Staff Paper No. 41, July.
    • Lopez, J. and Scott, J. (2000), Social Structure, Open University Press, Buckingham.
    • Lewis, M. (2006), “Customer acquisition promotions and customer asset value”, Journal of Marketing Research, Vol. XLIII, May 2006, pp. 195-203.
    • Lindgreen, A. and Wynstra, F. (2005), “Value in business markets: What do we know? Where are we going?” Industrial Marketing Management, Vol. 34, No. 7, pp.
    • Liu, A. H., Leach, M. P. and Bernhardt, K. L. (2005), “Examining customer value perceptions of organisational buyers when sourcing from multiple vendors”, Journal of Business Research, Vol. 58, pp. 559 - 568.
    • Marshal, A. (1927), Principles of Economics, (1890), Reprint, Macmillan, London.
    • Maslow, A. H. (1998), Maslow on Management, New York, Wiley.
    • Matthyssens, P., Vandenbempt, K. and Berghman, L. (2006), “Value innovations in business markets: Breaking the industry recipe”, Industrial Marketing Management, Vol. 35, No. 6, August, pp. 751-761.
    • Mattsson, J. (1992), “A service quality model based on an ideal value standard”, International Journal of Service Industry Management, Vol. 3, No. 3, pp. 18-33.
    • McCracken, G. (1986), “Culture and consumption: A theoretical account of the structure and movement of the cultural meaning of consumer goods”, Journal of Consumer Research, Vol. 13, No. 1, pp. 71-84.
    • Mill, J. S. (1929). Principles of the Political Economy (1885), Reprint, Longmans, Green, London.
    • Priem, R. L. (2007), “A consumer perspective on value creation”, Academy of Management Review, Vol. 32, No. 1, pp. 219-235.
    • Reckwitz, A. (2002), “Toward a theory of social practices: A development in culturalist theorizing”, European Journal of Social Theory, Vol. 5, No. 2, pp. 243-63.
    • Rushkoff, D. (2005), "Commodified vs. commoditized", available at: http://www.rushkoff.com/blog/2005/9/4/commodified-vs-commoditized.html (accessed 7 Feb 2012).
    • Saren, M., Maclaran, P., Goulding, C., Elliott, R., Shankar, A., and Catterall, M. (Eds.) (2007), Critical Marketing: Defining the Field, Butterworth-Heinemann, Amsterdam.
    • Say, J. (1821), A Treatise On The Political Economy, Wells and Lilly, Boston.
    • Schatzki, T.R. (2006), “On organizations as they happen”, Organization Studies, Vol.
    • 27, No. 12, pp. 1863-1873.
    • Verbeek, P.P (2006), “Materializing morality: Design ethics and technological mediation” Science Technology Human Values, May, Vol. 31, No. 3, pp. 361-380.
    • Walras, L. (1894 [1954]), Elements of the Political Economy (reprint), Richard D., Homestead, NJ.
    • Weber, Max (1984 [1909]), “'Energetic' Theories of Culture” , trans. T. Mikkelson and C. Schwartz, Mid-American Review of Sociology, Vol. 9, No. 2, pp. 33-58.
    • Williamson, O. E. (2000), “The new institutional economics: Taking stock, looking ahead”, Journal of Economic Literature, Vol. 38, No. 3, September, pp. 595-613.
    • Woodruff, R.B. (1997), “Customer value: The next source for competitive advantage”, Journal of the Academy of Marketing Science, Vol. 25, No. 2, pp. 139- 153.
    • Xie J. and Shugan, S.M. (2001), “Electronic tickets, smart cards and online prepayments: When and how to advance sell”, Marketing Science, Vol. 20, No. 3, Summer, pp. 219-243.
  • No related research data.
  • No similar publications.

Share - Bookmark

Cite this article