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Saksida, Tina; Shantz, Amanda
Languages: English
Types: Unknown
Subjects:
Increasing pressures for the professionalization of the third sector have put the spotlight on the active management of volunteers. We developed and tested a mediation model that explains how an organizational support framework can promote volunteers’ commitment to their volunteer organization. Our findings show that training and paid staff support promote higher levels of volunteers’ organizational commitment due to increases in volunteers’ perceptions of role clarity and self-efficacy (n=647). We make a contribution to volunteering theory and practice by showing how managers of volunteers can use two management practices that are under their control to maximize the commitment of volunteers.
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