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Ali, Liaqat; Jahankhani, Hamid; Jahankhani, Hossein (2007)
Languages: English
Types: Unknown
Subjects:
Automatic Teller Machine is highly beneficial in banking industry. The banking industry forcefully promotes the use of ATM cards. In spite of the success and extensive use of Automatic Teller Machine, a large percentage of bank clients can not use them and it has been noted that no importance has been given to the feature of the accessibility at all. The significant number of disable users in bank industry had experience many difficulties in their interaction with these ATM’s. Speech technology has been recommended by which a blind person might be encouraged to use ATMs in banking industry. This paper investigated users approach to the use of ATMs and its security issues in banking industry and illustrates how ATMs can be improved with a focus on universal design
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