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Pittaway, Sarah (2016)
Publisher: UKSG
Journal: Insights: The UKSG Journal
Languages: English
Types: Article
Subjects: Z665, Z, Z719, Bibliography. Library science. Information resources
Library roles with a unique focus on student or customer engagement are relatively new in the sector and Worcester is one of the first universities to recruit to this area. Rather than focusing on the relationship between engagement and learning, this role seeks to engage with students as partners and agents for change who are actively involved in evaluating, developing and delivering our library service. This article outlines some of our initial successes and impacts, which are already changing the way we interact with our student population. It will also cover some of the challenges faced along the way, particularly in delivering service change in the context of the radical new service model of The Hive. 'Based on a breakout session presented at the 39th UKSG Annual Conference, Bournemouth, April 2016 '
  • The results below are discovered through our pilot algorithms. Let us know how we are doing!

    • 1. Wilson, M L, Student engagement - poorly theorised potentially - all things to all people and unclear @TeessideFOL #TUFoL16, 16 March 2016: https://twitter.com/DrMarjWilson/status/710044997714845696 (accessed 16 March 2016).
    • 2. UK Quality Code for Higher Education - Chapter B5: Student engagement, QAA, 2012: http://www.qaa.ac.uk/publications/information-and-guidance/uk-quality-code-for-higher-education-chapter-b5-student-engagement#. V4UVOrgrKUk (accessed 12 July 2016).
    • 3. Healey, M, Flint, A and Harrington, K, Student engagement through partnership, frameWORKS: Essential frameworks for enhancing student success, Higher Education Academy, 2014: https://www.heacademy.ac.uk/engagement-through-partnership-students-partners-learning-and-teaching-higher-education (accessed 9 September 2016).
    • 4. Worcester Students' Union: StARs - Student Academic Reps: http://www.worcsu.com/yourvoice/stars/ (accessed 9 September July 2016).
    • 5. Students as Academic Partners Projects http://www.worc.ac.uk/edu/1220.htm (accessed 9 September July 2016).
    • 6. University of Worcester Library Services - Study Happy: http://library.worc.ac.uk/study-happy (accessed 9 September 2016).
    • 7. University of Worcester Library Services: http://library.worc.ac.uk (accessed 12 July 2016).
    • 8. Spacefinder: https://spacefinder.lib.cam.ac.uk/ (accessed 12 July 2016).
  • No related research data.
  • Discovered through pilot similarity algorithms. Send us your feedback.

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