Remember Me
Or use your Academic/Social account:


Or use your Academic/Social account:


You have just completed your registration at OpenAire.

Before you can login to the site, you will need to activate your account. An e-mail will be sent to you with the proper instructions.


Please note that this site is currently undergoing Beta testing.
Any new content you create is not guaranteed to be present to the final version of the site upon release.

Thank you for your patience,
OpenAire Dev Team.

Close This Message


Verify Password:
Verify E-mail:
*All Fields Are Required.
Please Verify You Are Human:
fbtwitterlinkedinvimeoflicker grey 14rssslideshare1
Kociatkiewicz, J.; Kostera, M. (2010)
Publisher: SAGE Publications
Languages: English
Types: Article
This article focuses on the dark and hidden aspects of experience economy events. These aspects are framed as the shadow in the Jungian sense, i.e. an archetype of the unconscious domain. Individuals and organizations create a shadow as a side effect of attempts at control and ordering of their identity. The article presents stories based on ethnographically inspired field studies of experience economy events to show how staged experience produces an experiential shadow side. The process is problematized and reflected upon as a shadow producing side effect of identity production and management in experience economy settings. The possibilities for the integration of the shadow into the normal operation of experience economy organizations are considered with the help of images of the carnival and the archetype the fool. The acceptance of the paradoxical and strange side of such events they may be better understood and their dark side integrated. © The Author(s), 2009.
  • The results below are discovered through our pilot algorithms. Let us know how we are doing!

    • Agar, M. (1986) Speaking of Ethnography. Newbury Park: Sage
    • Albert, S. and Whetten, D.A. (1985) 'Organizational Identity', in L.L. Cummings and M.M. Staw (eds) Research in Organizational Behavior, pp. 263-295. Greenwich, CT: JAI Press.
    • Augé, M. (1995) Non-Places: Introduction to an Anthropology of Supermodernity. London: Verso.
    • Bakhtin, M. (1941/1984) Rabelais and His World. Bloomington: Indiana University Press.
    • Bakhtin, M. (1963/1987) Problems of Dostoyevski's Poetics. Minneapolis: University of Minnesota Press.
    • Bakhtin, M. (1935/1981) 'Discourse in the Novel', in "e Dialogic Imagination: Four Essays, pp. 259-422. Austin, TX: University of Texas Press.
    • Barber, B. R. (1995) Jihad versus McWorld. New York: Times Books.
    • Bauman, Z. (2008) "e Art of Life. Cambridge: Polity.
    • Boje, D. M. (2001) Narrative Methods for Organizational and Communication Research. London: Sage.
    • Bowles, M. (1991) ' e Organization Shadow', Organization Studies 12(3): 387-404.
    • Brook, P. (1968/1990) "e Empty Space. London: Penguin.
    • Brunsson, N. (2003) 'Organized Hyporisy', in B. Czarniawska and G. Sevón (eds) "e Northern Lights: Organization "eory in Scandinavia, pp. 201-222. Malmö: Liber.
    • Csíkszentmihályi, M. (2003) Good Business: Leadership, Flow, and the Making of Meaning. New York: Penguin Books.
    • Czarniawska, B. and Sevón, G. (1996) Translating De Certeau, M. (1984/1988) "e Practice of Everyday Life. Los Angeles: University of California Press.
    • Dutton, J. and Dukerich, J. (1991) 'Keeping an Eye on the Mirror: Image and Identity in Organizational Adaptation', Administrative Science Quarterly 34(3): 517-554.
    • Gabriel, Y. (2000) Storytelling in Organizations: Facts, Fictions, and Fantasies. Oxford: Oxford University Press.
    • Giddens, A. (1991) Modernity and Self-identity: Self and Society in Late Modern Age. Cambridge: Polity Press.
    • Gilmore, J.H. and Pine, B.J. (2007) Authenticity: What Customers Really Want. Boston: Harvard Business School Press.
    • Hatch, M.J. and Schultz, M. (1997) 'Relations Between Organizational Culture, Identity and Image', European Journal of Marketing, 31(5): 356-365.
    • Hjorth, D. and Kostera, M. (2007) 'Introduction', in D. Hjorth and M. Kostera (eds) Entrepreneurship and the Experience Economy, pp. 19-23. Copenhagen: Copenhagen Business School Press.
    • Hochschild, A.R. (1983) "e Managed Heart: Commercialization of Human Feeling. Berkeley: University of California Press.
    • Höp$, H. (2002) 'Playing the Part: Re$ections on Aspects of Mere Performance in the CustomerClient Relationship', Journal of Management Studies 39: 255-267.
    • Höp$, H. (2002) 'Strategic Quest and the Search for the Primal Mother', Human Resource Development International, 5(1): 11-22.
    • Jonnergard, K. (2008) ' e Witchcraft of Professionalism: e Attractiveness of Ideal Types of Professions', in M. Kostera (ed.) Mythical Inspirations for Organizational Realities, pp. 184-194. London: Palgrave-Macmillan.
    • Jung, C.G. (1951/1997) Aion: Przyczynki do Symboliki Jaźni (Aion: Untersuchungen zur Symbolgeschichte. Betrage zur Symbolik des Selbst). Warszawa: Wrota.
    • Jung, C.G. (1954/1971) 'On the Psychology of the Trickster-Figure' in "e Archetypes and the Collective Unconscious, pp. 255-274. London: Routledge and Kegan Paul.
    • Jung, C.G. (1959) Archetypes of the Collective Unconscious. New York: Pantheon.
    • Kets de Vries, M.F.R. (1990) ' e Organizational Fool: Balancing a leader's hubris', Human Relations, 43(8): 751-770.
    • Kostera, M. (1997) ' e Kitsch-Organization', Studies in Cultures, Organizations and Societies 3(2): 163-177.
    • Kostera, M. (2005) "e Quest for the Self-actualizing Organization. Malmö: Liber.
    • Kostera, M. (2007a) 'Archetypes', in S. Clegg and J.R. Bailey (eds) International Encyclopedia of Organization Studies, pp. 67-68. London: Sage.
    • Kostera, M. (2007b) Organizational Ethnography. Lund: Studentlitteratur.
    • Kostera, M. (2008) 'Myth, Metaphor and Inspiration', in M. Kostera (ed.) Mythical Inspirations for Organizational Realities, pp. 9-15. London: Palgrave-Macmillan.
    • LaCapra, D. (1983/2003) 'Bakhtin, Marxism, and the Carnivalesque', in M.E. Gardiner (ed.) Mikhail Bakhtin, volume II. London: Sage.
    • Latour, B. (1992) 'Technology is Society Made Durable', in J. Law (ed.) A Sociology of Monsters: Essays on Power, Technology and Domination, pp. 103-131. London: Routledge.
    • Leidner, R. (1993) Fast Food, Fast Talk: Service Work and the Routinization of Everyday Life. Berkeley: University of California Press.
    • Makowski, G. (2003) Świątynia Konsumpcji. Warszawa: Trio.
    • Mangham, I.L. and M.A. Overington (1987) Organizations as "eatre: A Social Psychology of Martin, J. (1992) Cultures in Organizations: "ree Perspectives. London: Oxford University Press.
    • Nag, R., K.G. Corley and D.A. Gioia (2007) ' e Intersection of Organizational Identity, Knowledge, and Practice: Attempting Strategic Change via Knowledge Grafting', Academy of Management Journal 50(4): 821-847.
    • Pine, B.J. and J.H. Gilmore (1999) "e Experience Economy: Work is "eater and Every Business a Stage. Boston: Harvard Business School Press.
    • Ritzer, G. (1993) "e McDonaldization of Society. ousand Oaks: Pine Forge Press.
    • Ritzer, G. (1998) "e McDonaldization "esis: Explorations and Extensions. London: Sage.
    • Rosen, M. (2000) Turning Words, Spinning Worlds: Chapters in Organizational Ethnography. London: Routledge.
    • Ryland, E. (2000) 'Gaia Rising: A Jungian View at Environmental Consciousness and Sustainable Organization', Organization & Environment 13(4): 381-402.
    • Sievers, B. (1994) Work, Death, and Life Itself: Essays on Management and Organization. Berlin: Walter de Gruyter.
    • Steiner, G. (1975) After Babel: Aspects of Language and Translation. London: Oxford University Press.
    • Van Maanen, J. (1988) Tales of the Field: On Writing Ethnography. Chicago: University of Chicago Press.
    • Weick, K.E. (2001) Making Sense of Organization. Oxford: Blackwell.
    • Whetten, D.A. (2006) 'Albert and Whetten Revisited: Strengthening the Concept of Organizational Identity', Journal of Management Inquiry 15(3): 219-234.
  • No related research data.
  • No similar publications.

Share - Bookmark

Cite this article