Remember Me
Or use your Academic/Social account:


Or use your Academic/Social account:


You have just completed your registration at OpenAire.

Before you can login to the site, you will need to activate your account. An e-mail will be sent to you with the proper instructions.


Please note that this site is currently undergoing Beta testing.
Any new content you create is not guaranteed to be present to the final version of the site upon release.

Thank you for your patience,
OpenAire Dev Team.

Close This Message


Verify Password:
Verify E-mail:
*All Fields Are Required.
Please Verify You Are Human:
fbtwitterlinkedinvimeoflicker grey 14rssslideshare1
Procter, Susan; Bickerton, Jane; Johnson, Barbara; Medina, Angel (2010)
Publisher: Springer
Languages: English
Types: Article
Subjects: HM, RA0421, B1
This article discusses the [development and] use of a video life-world schema to explore alternative orientations to the shared health consultation. It is anticipated that this schema can be used by practitioners and consumers alike to understand the dynamics of videoed health consultations, the role of the participants within it and the potential to consciously alter the outcome by altering behaviour during the process of interaction. The study examines health consultation participation and develops an interpretative method of analysis that includes image elicitation (via videos), phenomenology (to identify the components of the analytic framework), narrative (to depict the stories of interactions) and a reflexive mode (to develop shared meaning through a conceptual framework for analysis). The analytic framework is derived from a life-world conception of human mutual shared interaction which is presented here as a novel approach to understanding patient-centred care. The video materials used in this study were derived from consultations in a Walk-in Centre (WiC) in East London. The conceptual framework produced through the process of video analysis is comprised of different combinations of movement, knowledge and emotional conversations that are used to classify objective or engaged WiC health care interactions. The videoed interactions organise along an active or passive, facilitative or directive typical situation continuum illustrating different kinds of textual approaches to practice that are in tension or harmony. The schema demonstrates how practitioners and consumers interact to produce these outcomes and indicates the potential for both consumers and practitioners to be educated to develop practice dynamics that support patient-centred care and impact on health outcomes. KeywordsVisual sociology–Social phenomenology–Phenomenology–Self-care–Social constructionism–Subjective experience–Health consultation
  • The results below are discovered through our pilot algorithms. Let us know how we are doing!

    • Barry, C. A., Stevenson, F. A., Britten, N., Barber, N. and Bradley, C. P. (2001) Giving voice to the lifeworld. More humane, more effective medical care? A qualitative study of doctor-patient communication in general practice. Social Science & Medicine, 53(4): 487-505.
    • Beach, M. C., Sugarman, J., Johnson, R. L., Arbelaez, J. J., Duggan, P. S. and Cooper, L. A. (2005) Do Patients Treated With Dignity Report Higher Satisfaction, Adherence, and Receipt of Preventive Care? ANNALS OF FAMILY MEDICINE 3(4): 331-339.
    • Benner, P. (1982) From novice to expert. American Journal of Nursing, 82(3): 402-7.
    • Benner, P. (1993) From Novice to Expert. Journal of Advanced Nursing. , 18: 387-393.
    • Bensing, J. M., Tromp, F., van Dulmen, S., van den Brink-Muinen, A., Verheul, W. and Schellevis, F. G. (2006) Shifts in doctor-patient communication between 1986 and 2002: a study of videotaped general practice consultations with hypertension patients. BMC Family Practice, 7(62).
    • Bickerton, J. (1992) Fragmented and Unified Image in Video, Chicago, UMI.
    • Bickerton, J. (2010) Unscheduled care: learning from video-recorded consultations Emergency Nurse ,18(5):22- 25.
    • Campbell, L. M., Sullivan, F. and Murray, T. S. (1995) Videotaping of general practice consultations: effect on patient satisfaction.[see comment]. BMJ, 311(6999): 22.
    • Campion, P. (1987) Making a success of the video consultation. Practitioner, 245(1627): 871-4.
    • Campion, P. (2001) Making a success of the video consultation. Practitioner, 245(1627): 871-4.
    • Campion, P. (2003) The video: a test of consulting skills. Practitioner, 247(1642): 61-2.
    • Campion, P., Foulkes, J., Neighbour, R. and Tate, P. (2002) Patient centredness in the MRCGP video examination: analysis of large cohort. Membership of the Royal College of General Practitioners. BMJ, 325(7366): 691-2.
    • Coleman P, Irons, R. and Nicholl, J. (2001) Will alternative immediate care services reduce demands for nonurgent treatment at accident and emergency? Emergency Medicine Journal, 18: 482-487.
    • Collins, S. (2005) Explanations in consultations: the combined effectiveness of doctors' and nurses' communication with patients. Medical Education, 39(8): 785-96.
    • Collins, S. (2007) Patient participation in health care consultations : qualitative perspectives, Maidenhead, Open University Press.
    • Greenhalgh, T. (1998) Narrative based medicine in an evidence based world. In Greenhalgh, T., et al. (Eds.) Narrative Based Medicine:Dialogue and discourse in clinics practice. London,BMJ Books.
    • Greenhalgh,T. (2002) Intuition and evidence--uneasy bedfellows? British Journal of General Practice, 52(478): 395-400.
    • Harper, D. (1988) Visual Sociology:Expanding Sociological Vision. The American Sociologist: 54-62.
    • Heath, C., Levy, P. and Svensson, M. S. (2007) Video and qualitative research: analysing medical practice and interaction. Medical Education, 41: 109-116.
    • Heidegger, M. (1962) Being and Time (Sein und Zeit, 1927), New York: Harper & Row.
    • Holmstrom, I. and Rosenqvist, U. (2001) A change of the physicians' understanding of the encounter parallels competence development. Patient Education & Counseling, 42(3): 271-8.
    • Husserl, E. (1980) Phenomenology and the foundations of the sciences, The Hague; London: M. Nijhoff Publishers ; 1980 ([2003 printing]).
    • King's Fund (2009) Patient-centred care http://www.kingsfund.org.uk/topics/patientcentred_care/index.html#keypoints
    • Layder, D. (1997) Modern social theory : key debates and new directions, London, UCL Press. Lewin, S. A., Skea, Z. C., Entwistle, V., Zwarenstein, M. and Dick, J. (2006) Interventions for providers to promote a patient-centred approach in clinical consultations. The Cochrane Library, 4.
    • Lomas, C. (2009) Nurse prescribing: The next steps. Nursing Times.Net.
    • Macduff, C., West, B. and Harvey, S. (2001) Telemedicine in rural care. Part 1: Developing and evaluating a nurse-led initiative. Nursing Standard, 15(32): 33-8.
    • Manley, K., Hardy, S., Titchen, A., Garbett, R. and McCormack, B. (2004) Changing patients' worlds through nursing practice expertise, London, RCN.
    • McKinstry, B., Walker, J., Blaney, D., Heaney, D. and Begg, D. (2004) Do patients and expert doctors agree on the assessment of consultation skills? A comparison of two patient consultation assessment scales with the video component of the MRCGP.[see comment]. Family Practice, 21(1): 75-80.
    • Mishler, E. G. (1984) The Discourse of Medicine: Dialectics of Medical Interviews, Norwood NJ, Ablex.
    • Norris, T. E., Hart, G. L., Larson, E. H., Tarczy-Hornoch, P., Masuda, D. L., Fuller, S. S., House, P. J. and Dyck, S. M. (2002) Low-bandwidth, low-cost telemedicine consultations in rural family practice.[see comment]. Journal of the American Board of Family Practice, 15(2): 123-7.
    • Pauwels, L. (2010) Visual Sociology Reframed: An Analytical Synthesis and Discussion of Visual Methods in Social and Cultural Research. Sociological Methods & Research, 38(4): 545-581.
    • Procter, S., Bickerton, J., Allan, T., Davies, H. and Abbott, S. (2008a) Streaming to Streaming Emergency Department Patients to Primary Care Services: Developing a Consensus in North East London Procter, S., Bickerton, J., Allan, T., Davies, H. and Abbott, S. (2008b) Streaming to Streaming Emergency Department Patients to Primary Care Services: Developing a Consensus in North East London.
    • Ritzer, G. and Goodman, D. J. (2003) Sociological theory, Boston, Mass. ; London, McGraw-Hill.
    • Salisbury, C., Chalder, M., Manku-Scott, T., Ruth, N., Deave, T., Noble, S., Pope, C., Moore, L., Coast, J., Anderson, E., Weiss, M., Grant, C. and Sharp, D. (2002) National Evaluation of NHS Walk in Centres. http://www.epi.bris.ac.uk/wic/home.htm
    • Salisbury, C. and Munro , J. ( 2003) Walk-in-centres in primary care: a review of the international literature. British Journal of General Practice 53(486): 53-59.
    • Sartre, J.-P. (1969) The Psychology of the Imagination, Secaucus:New Jersey, Citadel Press.
    • Scambler, G. (Ed.) (2001) Habermas, critical theory and health, New York, Routledge.
    • Scambler, G. (2003) Sociology as applied to medicine, Edinburgh, Saunders.
    • Scambler, G. and Britten, N. (2001) System, lifeworld and doctor-patient interaction: issues of trust in a changing world. In Scambler, G. (Ed.) Habermas, critical theory and health. New York, Routledge.
    • Schickler, P. (2004) Lay Perspectives and Stories-Whose Health is it anyway? In Smith, P., et al. (Eds.) Shaping the Facts: Evidence-based Nursing and Health Care. Churchill-Livingstone.
    • Spiegelberg, H. and Schuhmann, K. (1982) The Phenomenological Movement : a historical introduction, The Hague ; London, Nijhoff.
    • Stevenson, F. (2007) What is a good consultation and what is a bad one? The patient perspective. In Collins, S., et al. (Eds.) Patient Participation in Health Care Consultations: Qualitative Perspectives. Maidenhead, Open University Press.
  • No related research data.
  • No similar publications.

Share - Bookmark

Cite this article