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Dewberry, Chris; Jackson, Duncan (2016)
Publisher: Wiley
Languages: English
Types: Article
Subjects: manop
The aims of this research are to identify, for the first time, the dysfunctional features and processes perceived to take place in assessment centers (ACs) from multiple perspectives (assessment center designers, assessors, and candidates) and to indicate how often these phenomena are observed to occur. Two surveys were conducted in this study. In the first, a wide variety of dysfunctional processes and events were identified, and in the second, many of these processes are reported to occur with regularity. Based on these findings it is proposed that ACs should be construed, researched, and managed not only as large-scale psychometric systems but also as complex administrative, social, and political events susceptible to a broad range of dysfunctional phenomena.
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    • Krause, D. E., & Gebert, D. (2003). A comparison of assessment center practices in organizations in German-speaking regions and the United States. International Journal of Selection and Assessment, 11, 297-312.
    • Krause, D. E., Rossberger, R. J., Dowdeswell, K., Venter, N., & Joubert, T. (2011). Assessment Center Practices in South Africa. International Journal of Selection and Assessment, 19, 262-275. doi: 10.1111/j.1468-2389.2011.00555.x
    • Krause, D. E., & Thornton, G. C. (2009). A Cross-Cultural Look at Assessment Center Practices: Survey Results from Western Europe and North America. Applied Psychology-An International Review-Psychologie Appliquee-Revue Internationale, 58, 557-585. doi: 10.1111/j.1464-0597.2008.00371.x
    • Krause, D. E., & Thornton III, G. C. (2009). A Cross-Cultural Look at Assessment Center Practices: Survey Results from Western Europe and North America. Applied Psychology: An International Review, 58, 557-585.
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    • Lance, C. E., Newbolt, W. H., Gatewood, R. D., Foster, M. R., French, N. R., & Smith, D. E. (2000). Assessment center exercise factors represent cross-situational specificity, not method bias. Human Performance, 13, 323-353.
    • Lievens, F., & Conway, J. M. (2001). Dimension and exercise variance in assessment center scores: A large-scale evaluation of multitrait-multimethod studies. Journal of Applied Psychology, 86, 1202-1222.
    • Lievens, F., & Goemaere, H. (1999). A different look at assessment centers: Views of assessment center users. International Journal of Selection and Assessment, 7(4), 215- 219.
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