Remember Me
Or use your Academic/Social account:


Or use your Academic/Social account:


You have just completed your registration at OpenAire.

Before you can login to the site, you will need to activate your account. An e-mail will be sent to you with the proper instructions.


Please note that this site is currently undergoing Beta testing.
Any new content you create is not guaranteed to be present to the final version of the site upon release.

Thank you for your patience,
OpenAire Dev Team.

Close This Message


Verify Password:
Verify E-mail:
*All Fields Are Required.
Please Verify You Are Human:
fbtwitterlinkedinvimeoflicker grey 14rssslideshare1
Hinchcliffe, Vanessa; Gavin, Helen (2009)
Publisher: Nova Southeastern University
Languages: English
Types: Article
Subjects: L1, H1, T1
This paper describes an evaluation of the quality and utility of\ud synchronous online interviewing for data collection in social network\ud research. Synchronous online interviews facilitated by Instant Messenger\ud as the communication medium, were undertaken with ten final year\ud university students. Quantitative and qualitative content analysis of\ud respondent and researcher evaluation of the quality and utility of IM\ud indicated that IM was an integral part of student university life and also\ud an excellent and innovative communication platform; a potential\ud advancement for research interviewing. IM was subsequently compared\ud with face-to-face communication in terms of gains and losses for research\ud interviewing. The efficacy of the method of online interviewing using IM in\ud this context is discussed. Key Words: Synchronous Online Interviewing,\ud Instant Messenger, Social Support Networks, Virtual Networks, and\ud Content Analysis
  • The results below are discovered through our pilot algorithms. Let us know how we are doing!

    • Agneessens, F., Waege, H., & Lievens, J. (2006). Diversity in social support by role relations: a typology. Social Networks, 28(4), 427-441.
    • Antia, S. D., Stinson, M. S., & Gaustad, M. G. (2002). Developing membership in the education of deaf and hard of hearing students in inclusive settings. Journal of Deaf Studies and Deaf Education, 7(3), 214-229.
    • Armitage, A., Bryant, R., Dunnill, R., Hayes, D., Hudson, A., Kent, J., Lawes, S., & Renwick, S. (2003). Teaching and training in post-compulsory education (2nd ed.). Buckingham: Open University Press.
    • Berg, B. L. (2007). Qualitative research methods for the social sciences (6th ed.). Boston, MA: Pearson Education.
    • Boulos, M. N. K., & Wheelert, S. (2007). The emerging Web 2.0 social software: an enabling suite of sociable technologies in health and healthcare education. Health Information and Libraries Journal, 24(1), 2-23.
    • Bowker, N., & Tuffin, K. (2003). Dicing with deception: People with disabilities' strategies for managing safety and identity online. Journal of Computer-Mediated Communication, 8(2). Retrieved from http://jcmc.indiana.edu/vol8/issue2/
    • Brewer, J., & Hunter, A. (2006). Foundations of multimethod research: Synthesizing styles. London: Sage.
    • Brooks, L. (1997). Dyslexia: 100 years on brain research and understanding. In L. Brooks, Dyslexia Review, 6(1), (pp. 9-15). Staines, The Dyslexia Institute.
    • Bryman, A. (2004). Social research methods (2nd ed.). Oxford: Oxford University Press.
    • Burman, E. (1994). Interviewing. In P. Banister, E. Burman, I. Parker, M. Taylor, & C. Tindall (Eds.), Qualitative methods in psychology: A research guide (pp. 49-71). Buckingham: Open University Press.
    • Christie, H. (2004). Leaving university early: exploring the differences between continuing and non-continuing students. Studies in Higher Education, 29(5), 617- 636.
    • Clarke, P. (2000). The Internet as a medium for qualitative research. Paper presented at the 2nd annual conference on world-wide web applications. Retrieved from http://generalupdate.rau.ac.za/infosci/conf/Wednesday/Clarke.htm
    • Crichton, S., & Kinash, S. (2003). Virtual ethnography: interactive interviewing online as method. Canadian Journal of Learning and Technology, 29(2), 101-115. Retrieved from http://www.cjlt.ca/index.php/cjlt/article/view/40/37>
    • Davies, H. T. O., Nutley, S. M., & Smith, P. C. (2000). What works? Evidence based policy and practice in public services. Bristol: Policy Press.
    • Davis, M. (2004). Reflecting on the experience of interviewing online: perspectives from the Internet and HIV study in London. Aids Care-Psychological and SocioMedical Aspects of Aids/HIV, 16(8), 944-952.
    • Degenne, A., & Forse, M. (1999). Introducing social networks. London: Sage.
    • DiFilippo, J. M., & Overholser, J. C. (2000). Suicidal ideation in adolescent psychiatric inpatients as associated with depression and attachment relationships. Journal of Clinical Child Psychology, 29, 155-166.
    • Elias, M. J. (2006). The connection between academic and social-emotional learning. In M. J. Elias, H. Arnold (Eds.), The educator's guide to emotional intelligence and academic achievement (pp. 4-14). Thousand Oaks, CA: Corwin Press.
    • Economic and Social Research Council. (2006). Research ethics framework. Section 3: Governance, ethics and ethical principles. Retrieved from http://www.esrcsocietytoday.ac.uk/
    • Eminovic, N., Wyatt, J. C., Tarpey, A. M., Murray, G., & Ingrams, G. J. (2004). First evaluation of the NHS direct online clinical enquiry service: a nurse-led Web chat triage service for the public. Journal of Medical Internet Research, 6(2), e17. Retrieved from
    • Flick, U., von Kardorff, E., & Steinke, I. (Eds). (2004). What is qualitative research? An introduction to the field. In U. Flick, E. von Kardorff, & I. Steinke (Eds.), A companion to qualitative research (pp. 3-11). London: Sage.
    • Flynn, N. (2004). Instant messaging rules: A business guide to managing policies, security, and legal issues for safe IM communication. Saranac Lake, NY, USA: AMACOM.
    • Garrison, D. R., & Anderson, T. (2003). E-learning in the 21st century. London: RoutledgeFalmer.
    • Gavin, H. (2008). Understanding statistics and research methods in psychology. London: Sage.
    • Giddens, A. (2000). The third way and its critics. Cambridge: Polity Press.
    • Gorard, S., Smith, E., May, H., Thomas, L., Adnett, N., & Slack, K. (2006). Review of widening participation research: addressing the barriers to participation in higher education: a report to HEFCE by the University of York, higher education academy and institute for access studies. Retrieved from http://www.hefce.ac.uk/pubs/rdreports/2006/rd13_06/barriers.doc
    • Granello, P. F. (1999). College Students Wellness as a Function of Social Support and Empathic Ability. Journal of College Counseling, 2(2), 110-120.
    • Gunter, B. (2002). Online versus offline research: implications for evaluating digital media. Aslib Proceedings, 54(4), 229-239.
    • Ho, S. S., & McLeod, D. M. (2008). Social-psychological influences on opinion expression in face-to-face and computer mediated communication. Communication Research, 3(2), 190-207.
    • Hobfoll, S. E. (1998). Stress, culture and community: The psychology and philosophy of stress. New York: Plenum Press.
    • James, N. (2006). Credibility, authenticity and voice: Dilemmas in online interviewing. Qualitative Research, 6(3), 403-420.
    • Kazi, M. A. F. (2003). Realist evaluation in practice: Health and social work. London: Sage.
    • Knox, H., Savage, M., & Harvey, P. (2006). Social networks and the study of relations: networks as method, metaphor and form. Economy and Society, 35, 113-140.
    • Korinek, L., Walther-Thomas, C., McLaughlin, V. L., & Williams, B. T. (1999). Creating classroom communities and networks for student support. Intervention in School and Clinic, 35(1), 3-8.
    • Langdridge, D. (2004). Introduction to research methods and data analysis in psychology. Harlow: Pearson/Prentice Hall.
    • Levett-Jones, T., & Lathlean, J. (2007). Belongingness: A prerequisite for nursing students' clinical learning. Nurse Education in Practice. Article in press, corrected proof. Retrieved from http://www.sciencedirect.com/science?_ob=ArticleURL&_udi=B6WNW4NVSWY1- 1&_user=10&_coverDate=05%2F31%2F2007&_rdoc=1&_fmt=&_orig=search& _sort=d&view=c&_acct=C000050221&_version=1&_urlVersion=0&_userid=10 &md5=a73f43bfe1de0046ae5f1702245d4793
    • Lev-Wiesel, R., Nuttman-Shwartz, O., & Sternberg, R. (2006). Peer rejection during adolescence: Psychological long-term effects - a brief report. Journal of Loss and Trauma, 11, 131-142.
    • Lincoln, Y. S., & Guba, E. G. (1985). Naturalistic inquiry. London: Sage.
    • McKinney, K. J. (2002). Students with chronic illness: the construction of self in the college environment. Dissertation Abstracts International Section A: Humanities and Social Science, 62(12-A), 4089. US: Uni Microfilms International.
    • McLean, M. (2001). Can we relate conceptions of learning to student academic achievement? Teaching in Higher Education, 6(3), 399-413.
    • Marsh, I. (Ed). (2000). Sociology: Making sense of society (2nd ed.). Harlow: Prentice Hall.
    • Miller, G., & Dingwall, R. (1997). Context and method in qualitative research. London: Sage.
    • Moran-Ellis, J., Alexander, V. D., Cronin, A., Dickinson, M., Fielding J., Sleney, J., & Thomas, H. (2006). Triangulation and integration: Processes, claims, and implications. Qualitative Research, 6(1), 45-59.
    • Morgan, S. J., & Symon, G. (2004). Electronic interviews in organisational research. In C. Cassell & G. Symon (Eds.), Essential guide to qualitative methods in organizational research (pp. 23-33). London: Sage.
    • Osterman, K. F. (2000). Students' need for belonging in the school community. Review of Educational Research, 70(3), 323-367.
    • Parton, N. (2006). Changes in the form of knowledge in social work: From the “social” to the “informational”? British Journal of Social Work, Advance Access, October 27, 2006, 1-17.
    • Patton, M. Q. (1990). Qualitative evaluation and research methods (2nd ed.). London: Sage.
    • Peat, M., Dalziel, J., & Grant, A. M. (2000). Enhancing the transition to university by facilitating social and study networks: Results of a one-day workshop. Innovations in Education and Training International, 37(4), 293-303.
    • Pietra, A. L., Makam, V., & Tran, T. U. (2005). Usable accessibility at U.C. Berkeley: Designing with accessibility in mind. SIMS Masters Project. Retrieved from http://tutran.net/files/UsableAccessibility-Final.pdf
    • Potter, G. (2000). The philosophy of social science: New perspectives. Harlow: Pearson Educational.
    • Procidano, M. E., & Heller, M. (1983). Measures of perceived social support from friends and from family: three validation studies. American Journal of Community Psychology, 11(1), 1-24.
    • Putnam, R. D. (2000). Bowling alone: The collapse and revival of American community. New York: Simon and Schuster.
    • Raab, L., & Adam, A. J. (2005). The university college model: A learning-centred approach to retention and remediation. New Directions for Institutional Research, 125, 87-106.
    • Ruch, G. (2005). Relationship-based practice and reflective practice: Holistic approaches to contemporary child care social work. Child and Family Social Work, 10(2), 111-123.
    • Robson, C. (1993). Real world research. Oxford: Blackwell.
    • Robson, C. (2002). Real world research: A resource for social scientists and practitioners - researchers (2nd ed.). Oxford: Blackwell.
    • Seale, C. (1999). The quality of qualitative research. London: Sage.
    • Stanley, H. (2003). The journey to becoming a graduate nurse: a study of the lived experience of part-time post-registration students. Nurse Education in Practice, 3(2), 62-71.
    • Silverman, D. (2005). Doing qualitative research: A practical handbook (2nd ed.). London: Sage.
    • Steele, R., Lauder, W., Caperchione, C., & Anastasi, J. (2005). An exploratory study of the concerns of mature access to nursing students and the coping strategies used to manage these adverse experiences. Nurse Education Today, 25(7), 573-581.
    • Temple, B., & Young, A. (2004). Qualitative research and translation. Qualitative Research, 4(2), 161-178.
    • Walker, M. E., Wasserman S., & Wellman, B. (1994). Statistical models for social support networks. In S. Wasserman & J. Galaskiewicz (Eds.), Advances in social network analysis: Research in the social and behavioural sciences (pp. 53-78). London: Sage.
    • Wilcox, P., Winn, S., & Fyvie-Gauld, M. (2005). It was nothing to do with the university, it was just the people: the role of social support in the first-year experience of higher education. Studies in Higher Education, 30(6), 707-722.
    • Williams, S. J. (1998). Emotions, cyberspace and the “virtual” body: a critical appraisal. In G. Bendelow, & S. J. Williams (Eds.), Emotions in social life: Critical themes and contemporary issues (pp. 120-132). London: Routledge.
    • Willig, C. (2001). Introducing qualitative research in psychology: Adventures in theory and method. Buckingham: Open University Press.
    • Wilson, M. (1997). Community in the abstract: a political and ethical dilemma. In D. Holmes (Ed.), Virtual politics identity and community in cyberspace (pp. 23-57). London: Sage.
    • Hinchcliffe, V., & Gavin, H. (2009). Social and virtual networks: Evaluating synchronous online interviewing using instant messenger. The Qualitative Report, 14(2), 318-340. Retrieved from http://www.nova.edu/ssss/QR/QR14- 2/hinchcliffe.pdf
  • No related research data.
  • No similar publications.

Share - Bookmark

Cite this article