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McGuinness, M.; Marchand, R.D. (2014)
Publisher: Inderscience
Languages: English
Types: Article
Subjects:

Classified by OpenAIRE into

ACM Ref: ComputingMilieux_COMPUTERSANDEDUCATION
This study explores crisis communications in UK higher education institutions between the institution and its students. Using a case study of British universities, data is presented from interviews with university business continuity managers and student focus groups. The paper provides insights into current business continuity management practice in the higher education sector, business continuity managers’ attitudes to social media as a communication tool during the incident response phase, and students’ declared communication preferences.
  • The results below are discovered through our pilot algorithms. Let us know how we are doing!

    • ACQUIER, A., GAND, S. & SZPIRGLAS, M. 2008. From Stakeholder to StakeSholder Management in Crisis Episodes: A Case Study in a Public Transportation Company. Journal of Contingencies and Crisis Management, 16, 101-114.
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    • BROWN, R. (ed.) 2011. Higher Education and the Market: Routledge.
    • BROWNE, J. 2010. Securing a Sustainable Futire for Higher Education (The Browne Report).
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    • CCTA 1995. An introduction to business continuity management, London, HMSO.
    • CHAPELO, C. 2011. Branding a University: Adding real value or 'smoke and mirrors'? In: MOLESWORTH, M., NIXON, E. & SCULLION, R. (eds.) The Marketisation of Higher Education and the Student as Consumer. Routledge.
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