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Parry, G.; Mills, J. (2012)
Publisher: IFM Cambridge
Languages: English
Types: External research report
Subjects:
Enterprise Imaging is an approach to provide a two-dimensional visual depiction of a multi-organizational enterprise which provides products and/or service output. It does not show process flows, rather the resource owners \ud and capabilities which come together to produce an output. It is divided into front and back offices, where the front office shows the interaction with the two major contract partners and the back office shows the supporting resources they provide to help the front office succeed.\ud This document introduces the concept of Enterprise Imaging and explains how to create an image for use in your organisation.
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    •  Purchase, V., Parry, G.C., Valerdi, R. Nightingale, D. and Mills, J. (2011) “Enterprise Transformation: what is it, what are the challenges and why are we interested?”, MIT Journal of Enterprise Transformation, 1(1) pp14-33
    •  Chapter 8: Purchase, V., Mills, J., Parry, G., “A multi-organisational approach to service delivery” in Macintyre, M., Parry, G., Angelis, J. (2011) Service Design and Delivery, Springer: New York. ISBN 9781441983206
    •  Mills, J., Purchase, V., Parry, G. (2012) “Enterprise Imaging: Raising the necessity of Value Co-creation in Multi-organizational Service Enterprises”, International Journal of Operations and Production Management
    •  Chapter 2: Mills, J., Parry, G., Purchase, V. “Enterprise Imaging” in Ng, I., Parry, G., Wilde, P., McFarlane, D., Tasker, P. (2011) Complex Engineering Service Systems: Concepts and Research, Springer: London ISBN 9780857291882
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