LOGIN TO YOUR ACCOUNT

Username
Password
Remember Me
Or use your Academic/Social account:

CREATE AN ACCOUNT

Or use your Academic/Social account:

Congratulations!

You have just completed your registration at OpenAire.

Before you can login to the site, you will need to activate your account. An e-mail will be sent to you with the proper instructions.

Important!

Please note that this site is currently undergoing Beta testing.
Any new content you create is not guaranteed to be present to the final version of the site upon release.

Thank you for your patience,
OpenAire Dev Team.

Close This Message

CREATE AN ACCOUNT

Name:
Username:
Password:
Verify Password:
E-mail:
Verify E-mail:
*All Fields Are Required.
Please Verify You Are Human:
fbtwitterlinkedinvimeoflicker grey 14rssslideshare1
Brautsch, Christine
Languages: English
Types: Doctoral thesis
Subjects: HD28, TL
The outsourcing of IT services is a significant and well-established business activity in service management for many companies worldwide. IT outsourcing has gradually increased in recent times but, although much has been written about this phenomenon, there is little in existing literature that studies the IT outsourcing process in its entirety in the German automotive industry.\ud \ud The objective of this research is to develop a new process model for IT outsourcing in the German automotive industry. The research is exploratory in nature and is based on a qualitative case study methodology. An overarching process model based on nine sub-processes is constructed, reflecting the main stages in IT outsourcing operations, and a number of aspects of each sub-process are researched. Through interview analysis that complements a detailed literature review, the main stakeholders and success factors are established, and key steps and activities are identified. A range of different practical applications in each sub-process are also developed.\ud \ud The outcome of this research provides the basis for a range of analytical materials to complement the existing literature, and these also provide the basis for further research and development. The results and associated applications will also of value to practitioners working in this field.
  • The results below are discovered through our pilot algorithms. Let us know how we are doing!

    • Saunders, M., Lewis, P., & Thornhill, A. (2009). Research methods for business students (5 ed. Vol. 1). Harlow: Pearson Education Limited.
    • Schäfer, S. (2011). IT Outsourcing Leitfaden: Von der Idee bis zur Umsetzung. Mit Praxisbeispielen und umfangreichen Checklisten: Books on Demand.
    • Schmeer, K. (1999). Stakeholder Analysis Guidelines. Retrieved from http://www.eestum.eu/voorbeelden/Stakeholders_analysis_guidelines.pdf Schömann, S.O. (2011). Produktentwicklung in der Automobilindustrie: Managementkonzepte vor dem Hintergrund gewandelter Herausforderungen. Wiesbaden: Gabler.
    • Schwarze, L., & Müller, P. (2005). IT-Outsourcing - Erfahrungen, Status und zukünftige Herausforderungen Praxis der Wirtschaftsinformatik (Vol. 42): Susanne Strahringer.
    • Seale, C. (1999). The quality of qualitative research: Sage Publications.
    • Simons, H. (1996). The paradox of case study. Cambridge Journal of Education, 26(2), 225-240.
    • Slaughter, S. A., & Ang, S. (1996). Employment outsourcing in information systems. Communications of the ACM, 39(7), 47-54.
    • Smuts, H., van der Merwe, A., Kotzé, P., & Loock, M. (2010). Critical success factors for information systems outsourcing management: a software development lifecycle view SAICSIT '10 Proceedings of the 2010 Annual Research Conference of the South African Institute of Computer Scientists and Information Technologists. Bela Bela, South Africa: 304-313.
    • Solli-Saether, H., & Gottschalk, P. (2008). Maturity in IT outsourcing relationships: an exploratory study of client companies. Industrial Management & Data Systems, 108(5-6), 635-649.
    • Sood, R. (2005). IT, Software and Services: Outsourcing and Offshoring. Austin, Texas: AiAiYo Books, LLC.
    • Sparrow, E. (2003). Successful IT Outsourcing: From Choosing a Provider to Managing the Project. London: Springer-Verlag.
    • Stewart, D.W., & Kamins, M. A. (1993). Secondary research: Information sources and methods (2nd ed ed.). Newbury Park: Sage Publications.
    • Strassmann, Paul A. (1990). The Business Value of Computers: An Executive's Guide: Information Economics Press.
    • Süddeutsche, Zeitung. (2012). Audi bei IT angriffslustig Süddeutsche Zeitung.
    • Taylor-Powell, E., & Renner, M. (2003). Analyzing Qualitative Data: University of Wisconsin.
    • Tranfield, D., Denyer, D., & Smart, P. (2003). Towards a methodology for developing evidence-informed management knowledge by means of systematic review. [Review]. British Journal of Management, 14(3), 207-222.
    • Turban, E., McLean, E., & Wetherbe, J. (1995). Information Technology for Management: Improving Quality and Productivity: John Wiley & Sons.
    • Urbach, N., & Würz, T. (2013). Provider managen: 6 Hebel für erfolgreiche OutsourcingSteuerung Retrieved 6th June, 2013, from http://www.cio.de/knowledgecenter/outsourcing/2272497/index.html Valenzuela, D., & Shrivastava, P. (2008). Interview as a method for qualitative research. Retrieved from http://www.public.asu.edu/~kroel/www500/Interview%20Fri.pdf VDA. (2011). Verband der Automobilindustrie. Daten zur Automobilwirtschaft, 249. Retrieved from www.vda.de/de/downloads/973/ Ven, A.H.V. (2007). Engaged scholarship: a guide for organizational and social research: Oxford University Press.
    • Verschuren, P.J.M. (2003). Case Study as a Research Strategy: Some Ambiguities and Opportunities. International Journal Scoial Research Methodology, 6, 121-139.
    • Vilvovsky, S. (2008). Differences between public and private IT outsourcing: common themes in the literature. Paper presented at the Proceedings of the 2008 international conference on Digital government research, Montreal, Canada.
    • Weintraub, Prof. I. (2000). The Role of Grey Literature in the Sciences. 10. Retrieved from http://library.brooklyn.cuny.edu/access/greyliter.htm Whitaker, J., Mithas, S., & Krishnan, M. S. (2010). Organizational Learning and Organizational Capabilities of Firms that Engage in Onshore and Offshore Business Process Outsourcing 43rd Hawaii International Conference on Systems Sciences Vols 1-5 (pp. 3640-3649). Los Alamitos: Ieee Computer Soc.
    • Whitten, D. (2006). Measuring switching costs in IT outsourcing services. The Journal of Strategic Information Systems, 15(3), 219-248.
    • Wildemann, H. (2000). Komplexitätsmanagement: Vertrieb, Produkte, Beschaffung, F&E, Produktion und Administration. München: TCW Transfer-Centrum.
    • Willcocks, L., & Griffiths, C. (2010). The Crucial Role of Middle Management in Outsourcing. Mis Quarterly Executive, 9(3), 177-193.
    • Wissenschaftsstatistik. (2011). Zahlen und Fakten aus der Wissenschaftsstatistik GmbH im Stifterverband. Januar 2011.
    • Wycliffe, O., Aster, H., & Yumiko, Y. (2007). Gender Audit of Education Programs in Ethiopia, Kenya, Malawi and Uganda. Essay.
    • Yin, R. K. . (2009). Case Study Research - Design and Methods (4 ed.). Thousand Oaks: Sage.
    • Yu, E. (2009). Weltweiter Outsourcing-Markt wächst 2009 auf 373 Milliarden Dollar. Retrieved from http://www.zdnet.de/news/wirtschaft_unternehmen_business_weltweiter_outsourci ng_markt_waechst_2009_auf_373_milliarden_dollar_story-39001020-41503145- 1.htm
    • Zülch, Gert, Jagdev, Harinder S., & Stock, Patricia. (2005). Integrating human aspects in production management: IFIP TC5/WG5.7 proceedings of the International Conference on Human Aspects in Production Management, 5-9 October 2003, Karlsruhe, Germany. New York: Springer.
  • No related research data.
  • No similar publications.

Share - Bookmark

Cite this article